Wipro, with about 243,000 employees in June, is shifting to a "human-AI operating model," with more than 100,000 employees receiving advanced AI-related training and certifications (Photo: Reuters)
Wipro's AI initiatives have increased productivity equivalent to the output of 20,000 employees, who have since been redeployed within the Indian IT firm, its chief technology officer said.
The comments come as India's $315 billion software services industry grapples with adoption of AI, which is reshaping hiring, software development and contracts.
Wipro, with about 243,000 employees in June, is shifting to a "human-AI operating model," with more than 100,000 employees receiving advanced AI-related training and certifications, Sandhya Arun said in an interview.
"It could be the same engineer managing a bunch of agents, deployed on other projects or being trained for some other role. It doesn't necessarily mean person-to-person replacement by an agent."